privacy policy.
1. General information
JUSTUDIOS Oy is committed to protecting the privacy of its customers. We process your data responsibly and want to be worthy of your trust. You can influence how and to what extent your data is processed. In this privacy statement, we will tell you about your rights to your personal data and how you can exercise your rights.
The Customer must accept the terms of this Privacy Policy in order to use the services of the justudios.online online store.
2. Controller
JUSTUDIOS Oy (Business ID 3289576-9)
Ylistönmäentie 33
40500 Jyväskylä
3. The person responsible for register matters
Vilma Uuttu
E-mail: info@justudios.online
4. Why and how we collect information about you
We want to create even better services for our customers. The personal data collected about you helps us to better understand our customers and develop our services. We process your personal data with your consent and on the basis of our legitimate interest in providing our services, managing a customer relationship or other comparable relationship and obligations arising from them, customer contact, handling complaints and marketing. Our direct marketing to consumers is always based on prior consent, which you can cancel at any time.
We process your personal data for the following purposes:
Orders: We use your personal data to process and deliver your order.
Customer service: Our customer service uses your personal data in connection with the processing and delivery of the order, to answer any questions you may have asked and to process any complaints.
Legal obligations: We process personal data to fulfil our legal obligations, for example in accounting.
Marketing:
Once you have given us a marketing authorisation, we will use your personal data for the following marketing purposes, among other things:
If you have provided us with your phone number, postal address or email, we will use this information to send marketing messages (e.g. offers and current product news) by email, SMS or post. You can cancel our electronic newsletter from the unsubscribe link in the newsletter. If you have added products to your shopping cart in our online store, we can send you an email reminder of the unfinished business of the order, allowing you to easily continue shopping where you left off. We may send you invitations to customer surveys or surveys aimed at developing our services and products. In addition, based on your behavior on our website, we will show you advertisements on other sites about our brand and products that we believe are of interest to you.
If you have not given us direct marketing authorisation, your personal data will be used on the basis of our legitimate interest to provide our services, to manage our services, customer relationship or other comparable relationships and related obligations. Without marketing permission, we will not market to you directly, but based on your behavior on our website, we will show you advertisements on other sites about our brand and products that we believe are of interest to you. We use partners and their publishing platforms for remarketing. Remarketing is based on cookie technology. You can read more about this topic in this privacy policy in section "6. Cookies". Marketing cookies can also be denied when you visit our site if you wish.
When processing your personal data, we always strive to ensure that the processing of your personal data is properly justified and necessary for purposes.
5. What information can we collect about you?
The use of certain services, such as participating in a campaign, processing a complaint or purchasing products or services from an online service, requires the provision of personal data. If you choose not to disclose your personal data to us, we may not be able to provide you with all offers or content or provide you with a service as targeted and personal as if we have access to your data.
Information provided by the user or identifying the person
5.1. Online store:
• Identification information, such as name
• Address, email address and telephone number for delivery of the order
• Information on marketing authorisations and prohibitions
• In order to process your payment, we collect the necessary information to pay for your purchases. Among other things, we collect information about the payment method you use and billing information if you order our products by choosing an invoice as the payment method.
• We also collect customer feedback
• Information about the browser version, device type and IP address. We can also collect information about your page uploads, time spent in online services and online services.
5.2. Information observed and derived from the use of the Services by analytics
• Purchase transaction and transaction information
• Reservations, benefits used, newsletters received (for example, whether a message has been opened)
• Delivery information, such as the selected mode of delivery and delivery address
• Product reviews
• Online store usage and browsing data and terminal device credentials
• Product recommendation and other information and identifiers used for targeted content
6. Cookies
We collect information about the use of our online services, for example through cookies. A cookie is a small file that the website stores in your browser and sends us information when you visit our site again. We use cookies on our website that work according to their purpose – they improve the user experience or monitor the traffic on the JUSTUDIOS website. We may also use cookies to target, personalize and advertise pages. For the setting of cookies other than those necessary for the use of the website, we ask for your consent on the website.
Cookies are divided into functional cookies, analytics cookies and marketing cookies. Functional cookies are essential for the usability of the website. Essential cookies enable different functions on our website, such as shopping cart and registration. You can block functional cookies from your browser settings, but this may affect the functionality of the website. Analytics cookies allow you to measure the traffic on the site and see traffic sources in larger data masses. They also help us understand which products are the most popular products. Marketing cookies enable you to target advertising on our marketing partners' websites, which makes the content of advertising as interesting as possible for you. If you don't accept marketing cookies, advertising is more random.
7. Where do we get your personal data?
The main source of personal data is your own notification or shopping and transaction data in the justudios.online online store or in our store. We also receive personal data by observing and analysing the use of the service as described in sections 5 and 6.
8. Who processes my data?
Personal data can only be accessed by designated employees of JUSTUDIOS Oy and are bound by professional secrecy. Access to personal data is granted only when it is necessary for the performance of the duties.
We use trusted contractors, in which case information can be transferred to a third party. Agreements with all partners take into account the requirements set out in the EU's General Data Protection Regulation and other legislation.
9. How is my data stored and protected?
Your personal data is stored electronically and appropriately protected from third parties by physical locking, firewalls, passwords and other technical safeguards.
10. How long will my data be stored?
We will only retain your personal data for the time necessary to fulfil the purposes described in this statement and to fulfil the obligations set out by law, such as accounting and consumer trade responsibilities, and to demonstrate their proper implementation.
11. Will my personal data be disclosed to third parties?
We may disclose some necessary personal data to third parties to guarantee delivery and for marketing purposes. Your information is also transmitted to the lending authority in connection with the credit decision. If necessary, we will also disclose information to the authorities.
We also use personal data with third parties for analytics and personalization purposes. We use purchasing behaviour and browsing data with partners to better provide products and offers that interest you.
• We transmit information to the following third parties:
• For analytics and statistical partners
• Product recommended and personalization for partners
• Email marketing to partners if the customer has given permission for direct marketing
• To the carrier, if the chosen mode of delivery is transport to a pick-up point, the nearest post office or to the destination
• When paying to a payment agent with a payment card
• To the credit issuer, when the customer chooses an invoice or partial payment of a credit company as the payment method
• To the invoice operator when an invoice is selected as the payment method
• To the collection company, when invoices are due and when they are transferred to collection
JUSTUDIOS ensures a high level of data security and protection when transferring and processing data in accordance with the EU's General Data Protection Regulation.
12. What rights do I have in relation to my data?
You are entitled to:
• Get a copy of your personal data
• Request rectification or deletion of personal data concerning you
• Withdraw your consent to data processing at any time
Please note that if the processing of your personal data is necessary, for example, to deliver your e-commerce order, we cannot delete your data.
You have the right at any time to prohibit the processing of your data for direct marketing purposes (right of objection). Denial can be made directly from our newsletter or by contacting our customer service. Please note that despite the prohibition of direct marketing, you can see our advertisements in online services outside of JUSTUDIOS and continue to receive customer communications from us, such as an order confirmation for your order placed in the online store.
You can make a personalized request to exercise your rights in writing to “info@justudios.online”. To protect your personal information, we verify your identity.
Who can I contact?
If you have any questions regarding the processing of personal data and the privacy statement, please contact: info@justudios.online
In other matters, our customer service can help: info@justudios.online